Alma Park Gift Voucher Questions and Answers
Guide & FAQs
- How do I redeem an Alma Park voucher?
You can redeem your voucher when booking online, or arrange this by phone or email. - Can vouchers be used for all products?
Yes. Vouchers can be used for all products at Alma Park. - Can the recipient choose when to use the voucher?
The recipient can redeem the voucher when booking their preferred date or directly at Alma Park. - Do I need to book a date before giving someone a voucher?
No. The person giving the voucher does not need to book a date. The recipient can choose when to redeem it. - What voucher formats are available?
- Gift Card in a Presentation Sleeve: choose this option for a physical gift to hand over. The card comes in an attractive sleeve. Delivery normally takes 2–3 days.
- Print-at-Home Voucher: choose this option if you need the voucher straight away or prefer not to have a physical card sent. You can print it immediately after purchase, making it useful for last-minute gifts.
- What can I use my Alma Park voucher for?
This depends on the type of voucher you have:- Monetary Gift Vouchers: if your voucher says “Wertgutschein”, you can use it for any activity at the park. These include escape rooms, laser tag, mini golf, glow-in-the-dark mini golf, VR, trampolining, paintball, Poolball, indoor football, bubble football, Arrowtag, Action Pass offers and laser-tag flat-rate packages.
Vouchers labelled with an activity and “Wertgutschein” can also be used for other activities.
- Activity-Specific Vouchers: if your voucher does not say “Wertgutschein”, it is tied to a particular activity. You can only use it for the activity stated on the voucher.
- Monetary Gift Vouchers: if your voucher says “Wertgutschein”, you can use it for any activity at the park. These include escape rooms, laser tag, mini golf, glow-in-the-dark mini golf, VR, trampolining, paintball, Poolball, indoor football, bubble football, Arrowtag, Action Pass offers and laser-tag flat-rate packages.
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